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Frequently Asked Questions
1) What are my payment options?
We accept Visa, MasterCard, American Express and Discover.
2) How long does it take for my order to be processed?
Your order should be processed within 72 hours.
3) Will I receive a receipt or an order confirmation?
Yes. After clicking the "Place your order" button during the
purchasing process, an order summary will be displayed. You may print
this order summary as a receipt of purchase. Additionally, once your
order is placed, you will receive a confirmation email.
4) Can I return my order?
This store have no return policy in place. All sales are final.
5) Are transactions safe on this website?
Absolutely! Our servers are utilizing Secure Sockets Layer (SSL), a
widely used industry standard encryption technology to make internet
purchases safe. Click here if you'd like more information.
6) Is my personal information kept private?
Of course. We will only use your personal information to process
your order and to contact you about your order details. We will not sell
or distribute your personal information. If you would like more
information on this subject, you can review our privacy policy here.
7) What if I don't know/don't have the Student ID ?
You can put "N/A" in the STUDENT #/ID Column and please be sure to contact our help email so we can appropriately redirect you to school officials regarding the pickup options
8) What if I want to purchase item for non-student / Gift ?
You can put "N/A" in the Student #/ID Column and Put "GIFT" for Student Name. Please be sure to also contact our help email so we can redirect you to school officials regarding the pickup options.
9) Who is EdPay Inc.?
EdPay Inc. is the company providing this online store. Their
mission is to provide schools and related organizations with the most
innovating e-Commerce solutions available. Their goal is to help to
reduce the burden of cash and check handling and to promote community
participation in a united online store.